Question 1

What is the difference between restoration and reinstatement?

Accepted Answer

Restoration works are those works carried out to prepare the property for reinstatement works.Restoration works examples.	Cleaning and sanitising after a flood	Strip out works to remove damage plaster and timber following a flood or leak.	Mould remediation	Building drying after flood or leakReinstatement works are those works carried out to return the property to pre damage conditions following an incident.Reinstatement works examples.	Rebuilding a stud wall after strip out	Replastering	Repairing excavated concrete in leak tracing		Redecoration after fire and smoke, flood, or water damage

Question 2

My insurance company has appointed a loss adjuster. What do they do.

Accepted Answer

Your insurance company appoints a loss adjuster  as a professional specialist. They manage the claim on behalf of your insurer. They will investigate the circumstances of your loss or damage, verify its extent and cause, and ensure the claim is processed fairly and accurately.They will document evidence and liaise with you, contractors, and other involved parties to make sure you are compensated under the terms of your policy.At Advantage Restoration, we know how important clear communication is during your claim, and we will work collaboratively with the loss adjuster to ensure works we are responsible for are carried out in professional and timely manner, helping you  what can be a stressful and complex experience. Our working relationships with many loss adjusters are well established. We know how they tick, and this usually smooths the claim process along.

Question 3

I have a question not listed here. Can you help me answer it?

Accepted Answer

Of course. Our helpful trained staff should be able to answer any query you have. If not, we can usually point you towards the person or company who can. You can call Advantage Restoration on 01543 574094 or email enquiries@advantagerestoration.co.uk

Advantage Restoration Ltd
Insurance Disaster Restoration Services

Frequently asked questions

What is the difference between restoration and reinstatement?

My insurance company has appointed a loss adjuster. What do they do.

I have a question not listed here. Can you help me answer it?